Internal product platform

Observation Delivery OS

A role-aware operating system connecting project delivery, client visibility, workspaces, reporting, and talent operations.

The challenge

The operating problem behind the interface.

Delivery information was spread across tasks, messages, reports, and stakeholder conversations. Different roles needed different levels of access without creating separate sources of truth.

How we approached it

  • Model projects as delivery roots with work-item branches
  • Separate client monitoring access from contributor responsibility
  • Calculate progress from status-aware execution data
  • Design role-specific dashboards on shared domain data

What the work includes

Project and milestone delivery center
Client monitoring portal
Workspace collaboration suite
Permission and role architecture
Talent and reporting modules

Technology and disciplines

Next.jsTypeScriptPrismaPostgreSQLRealtime collaboration

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