Privacy Policy

We collect information you provide directly, information required to operate an account or workspace, and limited technical information generated when you use the website or platform.

• Identity and contact information such as name, email address, and profile details
• Workspace, project, task, report, message, and file information you choose to provide
• Account, authentication, device, browser, and basic usage information
• Communications sent to Observation Labs

Information is used to provide, secure, maintain, and improve the services; authenticate users; support collaboration; respond to requests; and meet legal obligations.

• Operate requested product features and permissions
• Protect accounts, investigate abuse, and maintain reliability
• Provide support and communicate important service information
• Understand aggregate product performance and improve usability

We do not sell personal information. Information may be processed by infrastructure, authentication, communications, analytics, file-storage, and other service providers required to operate the service. These providers receive only the information needed for their role.

• Information may be shared when required by law or necessary to protect users and the service
• Workspace content is visible according to the roles and permissions selected by authorized workspace administrators
• A business transfer may include relevant information subject to appropriate safeguards

We retain information for as long as needed to provide the service, meet contractual or legal requirements, resolve disputes, and protect the platform. We use technical and organizational measures intended to protect information, but no system can guarantee absolute security.

Depending on your location and relationship with Observation Labs, you may request access, correction, export, restriction, or deletion of personal information. Workspace administrators may also control certain workspace records and permissions.

• You can update certain profile information from account settings
• You can manage browser-level cookie and notification preferences
• Requests can be sent to observations.official@gmail.com

The services may be operated through providers in multiple countries. Where required, appropriate transfer mechanisms are used. This policy may be updated as the product, providers, or legal requirements change; the updated date will be shown on this page.

Questions or privacy requests can be sent to observations.official@gmail.com. Include enough context for us to identify the relevant account or interaction without sending unnecessary sensitive information.